Tour booking terms and conditions
1. Scope and application
These tour booking conditions will apply to the presentation of the tour program, tour bookings. and tour services on website:Joseasa.com (hereinafter the word “website” will be used) These conditions are announced by Joe Caesar Transport Company Limited. (hereinafter referred to as “Joe Caesar Transport”), who is the seller to you. who booked the tour (hereinafter referred to as “you” or “your”)
2. Tour booking conditions
Booking a tour through the Joe Caesar Transport website is only a notification of your intention to travel with Joe Caesar Transport. It is not a confirmation of the exact trip. Until you are contacted by the official to notify payment of the deposit for the tour. and other services (if any) and pay the remaining tour fees in advance before traveling. You will receive a document confirming your tour booking. Along with documents for receiving money from Joe Caesar Transport officials
3.Presentation of the tour program
3.1 Tourist attractions Pictures and descriptions of tourist attractions on the website are neutral in order to give an overall idea of the tourist attractions. The picture presented may not correspond 100% to the actual location when on the tour.
3.2. Price: Because tour prices may be changed at any time, Joe Caesar Transport reserves the right to announce prices on the website. that may not be in line with what Joe Caesar Transport officials informed when making payment Please rely on the seat reservation confirmation document. received from Joe Caesar Transport officials is important
4. Payment of service fees
You will be required to pay an advance deposit in the amount specified in the document as notified by Joe Caesar Transport staff within 3 days from the date of booking. and pay the remaining amount at least 14 days before travel or 25 days before traveling during festivals or HIGH SEASON such as New Year’s Festival, Songkran, etc. If you do not pay the remaining amount on the specified date, Joe Caesar Transport considers it You cancel your trip without conditions.
5. Trip Cancellation & Refund
5.1 Conditions for canceling a trip and requesting a refund depend on the tour program. which are shown in the tour itinerary documents sent by Joe Caesar Transport staff will refer to the tour cancellation and refund conditions as shown in the tour itinerary.
5.2 Cancellation due to accident or illness, please submit evidence of medical certificate or other reasons for consideration.
5.3 If you cancel your trip Due to any conditions in which one person in your group is unable to travel. One condition But you can find someone to travel instead. You can apply for a visa on time. (In the case of countries that require a visa) Joe Caesar Transport will charge an additional visa fee. and additional air ticket name change fees However, the air ticket conditions in the tour program must not be NON-CHANGE NAME & NON-REFUND conditions.
5.4 Refunds: Joe Caesar Transport will transfer the money back to the names of those who paid for the tour to Joe Caesar Transport only (unless authorization is confirmed in writing).
6. Tour services
6.1 Joe Caesar Transport is able to change certain itineraries on this tour program. When a force majeure event occurs that cannot be resolved
6.2 Joe Caesar Transport is not responsible for damages in events caused by airlines, natural disasters, revolutions, and others. Beyond the control of the company or additional expenses that occur directly or indirectly, such as illness, harm, loss, delay, or accidents.
6.3 If you withdraw before the travel program ends, Joe Caesar Transport will consider that you have waived your right and will not be responsible for the service fees that you have already paid in any case.
6.4 Joe Caesar Transport is not responsible for bans from leaving the country or bans from entering the country. due to something illegal or incorrect travel documents or being rejected in other cases
6.5 In the event of an error from a representative company or related agency. Until there is a cancellation, delay, or change in service from the airline, transportation company, or service agency, Joe Caesar Transport will do its best to provide alternative tour services. But no refund will be given for that service fee.
6.6 Tour guides, employees and agents of Joe Caesar Transport have no right to make any promises. All on behalf of Joe Caesar Transport Co., Ltd. unless there is a document signed by an authorized person of the company. Directed only
6.7 If unable to travel to the places specified in the program Due to nature, delays and errors from the airline. There will be no refunds of any kind. However, Joe Caesar Transport will provide travel itineraries for other places instead. We reserve the right to do this without prior notice.
7. Receipt
7.1 Joe Caesar Transport will issue a temporary receipt in the case of payment of the tour deposit. As for the receipt, the company will issue it after payment for the remaining service fees is complete.
Privacy Policy
Joe Caesar Transport Company Limited (“Company,” “we,” or “our”) recognizes the importance of protecting your personal information. Product users and our services We know that you care about how your information is collected, used, disclosed, and sent or transferred internationally. We will use the information you give us. To provide products and provide services that meets needs and necessities that are designed appropriately for you We will treat your personal information with care and reasonableness in order to provide you with the best possible customer experience and service.
This privacy policy (“Privacy Policy”) covers stores, websites, mobile applications. Customer information service (call center) social media channels Online communication channels as well as other media in which your personal information is collected In order to achieve the purposes according to this privacy policy. “Personal information” means any information relating to an individual or from which that individual can be identified.
We reserve the right to amend this Privacy Policy from time to time, so please check frequently to see when this Privacy Policy was last revised. Any changes will be effective immediately when we publish the revised Privacy Policy on our website. We will notify you of any important fixes or improvements. In the case of an amendment that deprives you of your rights. In terms of sensitive information according to this privacy policy The company will proceed to obtain your consent first. Unless otherwise specified by law.
What types of personal information do we collect?
We may collect or receive the following types of information: This may include your direct personal information. or indirectly from you or other sources or from our affiliates, subsidiaries, other companies or business partners. The nature of the information we collect depends on the context of your communication with us. Including the services or products you want from us.
1.1 Personal information such as title, full name, gender, age, occupation, qualifications, job title, position or status, type of business, company name, nationality, country of residence, date of birth, marital status. Number of family members and children. Age of children. Information on government-issued cards (such as national ID number ID card photo Information on the identity card Control number on the back of the identification card (Laser ID), social security number passport number Tax ID Driver’s license information or identification documents of the same nature, etc.) Immigration details such as dates of arrival and departure from the country, signatures, voices, recorded voices, photographs, facial features for recognition. CCTV images, workplace, educational qualifications, insurance information Car license plate, house registration, household income, salary, personal income Bank account number, etc.
1.2 Contact information such as mailing address Shipping information Address for sending invoices Residential address Address of the workplace Address as shown on the front of the national ID card Telephone number Fax number, email address, LINE ID, Facebook user account, Facebook ID (Facebook ID), Google ID (Google ID), Twitter ID (Twitter ID), and user accounts on other social media websites included. to contact information such as phone numbers Contact information via other channels (such as written communications with you)
1.3 Membership information such as member account details Membership card number, accumulated points, card issue date/expiration date, membership code, membership type, customer type, date and month of joining/application date. Membership period, bank account and payment information
1.4 Financial information such as credit/debit card information or banking information. Credit/debit card number Types of credit cards Issue date/expiration date, billing cycle, account details Bank account details PromptPay identification number Payment details and history Including your information regarding risk details for business partners. Including credit rating and solvency and information in accordance with the declaration of suitability, suitability for transactions. and any other financial details
1.5 Transaction information, such as information about payments to and from you. Date and/or time of payment, payment amount, refund information, refund amount, reward points, date and place of purchase. Purchase or order number Appointment day for service Address/date and time of pickup or delivery Recipient’s acknowledgment message End of message in recipient’s email Complaints and demands, booking information, transactions, transaction history, location, transaction status. Past sales transactions Status Transaction status purchasing behavior and other information about the products and services you purchase This includes, but is not limited to, any data resulting from the use of products/or services through our platform, such as e-wallets. digital assets Lending products Credit card related products, etc.
1.6 Technical information such as IP address or Internet Protocol (IP address), cookies, media access control (MAC) address, web beacon (web beacon), log (Log), device ID (Device ID) (e.g. International Mobile Equipment Identity (IMEI), Electronic Serial Number (ESN), Mobile Equipment Identifier (MEID), and Serial Number (SN)), device model and device type. Model of the hardware and software of the device used Device activation time Network Connection information Access information Single sign-on (SSO) login information, login log, duration and location of access Time spent on our pages Login information, GPS, latitude, longitude, and time spent on each web page. Login information Applications downloaded on communication devices Search history Browsing information Browser type and version Time zone setting and location Types and versions of browser plug-ins Operating system and platform and other technologies On the device you use to access our platform Including any other technical information resulting from the use of our platform and systems.
1.7 Behavioral information, such as information about your purchasing behavior. and information obtained from the use of our products and services.
1.8 Personal details such as your username and password. Personal details and pictures, purchases, order history past orders Purchase history Products purchased, quantity of products, orders or product recall orders by you. Order via website Deposit payment details Order ID (order ID) records financial information. Your interests, preferences, responses and survey results satisfaction survey Social media use Participation information Information about loyalty programs, discount codes and promotions you use. Customer order details Customer service Participating in trade exhibitions and events Trade exhibitions, litigation, testing and trials
1.9 Usage data, such as information about your searches or use of our websites, platforms, applications, and use of products and services. Items in cart List of products you are interested in Save notifications about products on sale. Tracking shops (Follow-shop record), time of last click (Timestamp of last click), and recording questions and answers.
1.10 Marketing and communication information, such as your preferences in receiving marketing information from us. Our affiliates, subsidiaries, third parties, business partners and preferred form of communication and/or
1.11 Sensitive information such as race, religion, fingerprints, facial recognition systems Personal identity data (Biometrics), facial data, iris recognition data Information about health or physical or mental condition genetic information Medical history, disability and criminal history
If you have provided us with a third party’s personal information, such as your first name, last name, address, and telephone number to contact in an emergency. Income of family members or in the case where you use our services on any of our platforms if you give your consent. We can access and collect third party personal information related to you, such as your name, picture and/or telephone number. as well as personal information and contact information for family, friends, and emergency contacts. person following instructions or reference persons accessible from your mobile phone, etc. Please notify those persons of this privacy policy. and/or request consent from those persons If necessary, we will only collect, use or disclose sensitive information with your explicit consent. or in cases where the law allows it to be carried out
We collect information about minors. Virtually incompetent person Incapacitated persons only with the consent of the person with parental authority who has authority to act on behalf of the minor, guardian, or guardian. We will not collect information from customers who we clearly know are under twenty years of age. or from quasi-incompetent and incompetent persons without the consent of the person exercising parental authority who has the authority to act on behalf of the minor, guardian or guardian. Where consent is required In the event that we know that We have not knowingly collected personal information from any person under the age of twenty. Virtually incompetent person or an incapacitated person without the consent of the person exercising parental authority who has the authority to act on behalf of the minor, guardian, or guardian. We will immediately delete such information. or process only the data that we are able to do on legal bases other than consent.
Why do we collect, use or disclose your personal information?
2.1. Purposes that require your consent Marketing and Communications: We collect, use and disclose your personal information in order to provide you with special privileges and promotions, sales, special offers, advertising, alerts, news, information, marketing and communications. About products and services from us and/or our business partners which we cannot rely on any other legal basis Please contact the marketing department. To manage your consent for marketing and communications
2.2. Other legal purposes and bases We may rely on (1) contractual grounds for entering into or performance of a contract with you; (2) legal duties. for the performance of our legal duties; (3) our legitimate interests and those of third parties; (4) interests necessary to prevent or stop danger to the life, body, or health of a person; and/or (5) public interests. For carrying out missions for the public benefit or the exercise of rights by government officials
We may collect, use and disclose your personal information for the following purposes.
1) To provide products and services to you To enter into contracts and manage our contractual relationship with you. To support and carry out other activities related to the service or such products in order to successfully manage the booking. and to carry out financial transactions and services related to payments This includes reviewing and confirming and canceling transactions. to process your order Delivery of appointment forms, service receipt, and service cancellation Refunds and exchanges for products or services
2) Marketing and Communications To provide special privileges and promotions, news, price reductions, special offers, advertising, notifications, news, information, marketing and communications. About products and services from us Affiliates, subsidiaries and business partners
3) Promotions, special offers, loyalty programs, reward programs, prize draws, contests and other offers/promotions for you to participate in or Receive promotions, special offers, loyalty programs, loyalty programs, sweepstakes, special privileges, sweepstakes, contests and other offers/promotions (such as email notifications Transferring your personal information to business partners/partners) for participating in activities and all services related to advertising, including processing and managing your user account registration. Registration for receiving gifts Registration to participate in activities For point processing, accumulating, adding, exchanging, or receiving points. Redeeming or paying with points and transfer of points To check usage history both online and offline To provide gift vouchers, gift cards and issue invoices.
4) Registration and identity verification To register, verify, verify, confirm, identify and/or certify you or your identity.
5) To take care of our relationship with you. To communicate with you about the products and services you receive from us both from within the data ecosystem, our affiliates, subsidiaries and from our business partners. To handle various aspects related to customer service, whether it be questions, requests, feedback, complaints, demands, disputes, or compensation for damages. To provide technical assistance and resolve technical issues. To process and improve your information To facilitate you in using our products and receiving our services.
6) Providing a personalized experience (Personalization), data analysis based on customer interests or behavior (Profiling), and data analysis (Data Analytics) to recommend products and services that may interest you. Specify your preferences and provide an experience that is right for you To learn more about you Products and services you receive and other products and services that you may be interested in To assess your interest or behavior towards products and services To carry out data analysis (Data analytics), data cleaning (Data cleansing) and data analysis according to customer interests or behavior (Data profiling) to conduct market research, conduct surveys, evaluate behavior, statistics and classification. Consumption patterns and trends Data analysis based on your interests or behavior (Profiling) from the processing of your personal data, such as processing from the type of product and type of service you use or receive. Your preferred channel to be contacted To get to know you better and to improve business operations even further as well as to adjust the content to meet your satisfaction To determine the effectiveness of promotional campaigns. To identify and resolve problems with existing products and services To develop the quality of data For that purpose We will collect and disclose your personal information for your interests and interests. and for the legitimate interests and business operations of the company Affiliated companies Subsidiaries and business partners This does not go beyond the basic rights of the owner of personal data. We will ask for your consent from time to time, if necessary.
7) To enhance business operations products and services to be better, to evaluate, develop, manage and upgrade Research and develop services, products, systems and business operations for you and our customers in our data ecosystem and our business partners. To identify and solve problems that occur To create an anonymous aggregated report of data. and evaluate product performance in digital media, measuring product performance in physical terms Digital features and our marketing campaigns as well as developing business models
8) To learn more about you To learn more about the products and services you receive and other products and services that you may be interested in Including analyzing data according to your interests or behavior (Profiling) from the processing of your personal data, such as processing from the type of products and types of services you use or receive from us. Your preferred channels to be contacted, and more.
9) How the website works Mobile application and our platform to maintain, operate, monitor, monitor and manage our website and platform to facilitate and ensure that the website and platform function smoothly. Effective and safe To facilitate you in using our website and platform. To improve the plans and content of our website and platform.
10) Information technology management For the purposes of managing our business Including managing information technology operating systems. Communication system management Information technology security system and information technology security audits Internal business management according to internal regulations Policies and processes
11) Fulfilling duties according to regulations and obligations To proceed in accordance with the provisions of the law. legal process or orders of government agencies, including government agencies outside Thailand and/or cooperate with courts, regulators, government agencies, and law enforcement agencies. In cases where we have reason to believe that we must do so in order to comply with the law and in cases where we are strictly required to disclose your personal information in order to comply with the provisions of the law. legal process or orders of the said government, including providing services and managing value added tax refund services (VAT refund), issuing tax invoices or issue a full tax form Recording and tracking communications Disclosing information to tax authorities Financial Services Regulator and other government organizations and agencies for supervision and for the investigation or prevention of crimes.
12) Protecting our interests To protect the stability and business confidence of the company. To exercise our rights or protect our interests where necessary and legally achievable, such as detecting, preventing, and responding to fraud claims. Infringement of intellectual property or non-compliance with the law To manage and prevent damage to our property and possessions for compliance with our terms and conditions To detect and prevent misconduct within the organization, which includes the use of CCTV. To monitor and monitor events To prevent and report criminal offenses and to protect the stability and business confidence of the company
13) Fraud detection to verify your identity and to carry out other applicable legal or regulatory investigations (for example, to carry out anti-money laundering laws. and prevention of corruption), including the preparation of a list of people at risk (sanction list checking), internal auditing and recording. Asset management, systems, and other business controls
14) Corporate transactions In the event of a sale, transfer, merger, organizational restructuring. or other similar events We may transfer your information to one or more third parties. which is part of that transaction
15) Risk to carry out risk management Operational inspection and risk assessment and/or
16) Life: To prevent or stop dangers occurring to a person’s life, body, or health.
If you are unable to provide us with personal information when requested. We may not be able to offer or provide our products or services to you.
Who we may disclose or transfer your personal information to
We may reveal or transfer your personal data to third parties within Thailand or outside of Thailand as follows: Use or disclose personal information For the purposes of this policy You can read the privacy policies of those third parties to learn more about how they collect information. Can use or disclose your personal information which you yourself are also subject to those privacy policies
3.1. Companies in the data ecosystem
Joe Caesar Transport Company Limited is part of the Data ecosystem under the group of companies. All of which cooperate and share services and various systems for customers, including services related to websites and other systems. Therefore, the Company may need to disclose or transfer your personal information to Other companies in the data ecosystem of the conglomerate group or allow other companies in the data ecosystem of the group of companies to Access your personal information For the purposes described in this Privacy Policy.
3.2. Our service providers
We may employ other companies, agents or contractors to provide services on our behalf. or facilitate the provision of products and services to you We may share your personal information with the following third party service providers or distributors, including but not limited to (1) Internet infrastructure developers/service providers, technical infrastructure; Software and websites and information technology service providers (2) logistics and warehousing service providers (3) payment service providers (4) representative companies or research agencies (5) data analysis service providers ( 6) representative company or data survey agency (7) auditor (8) representative company or communications agency Advertising and marketing media (9) Customer service centers (call center) (10) Event and event organizers (11) Sales representative companies (12) Telecommunications and communications service providers (13) Service providers and Payment Agent payment system Identification and checking and reading data with electronic devices (Dip Chip Service) (14) Hired third-party management service providers (15) Data storage and cloud service providers (Cloud) (16) Data verification and verification service provider (Netbay and Department of Provincial Administration) (17) Document operator (18) Printing service provider In the course of providing such services, the service provider may need to access your personal information. However, we will only provide our service providers with information that is necessary for them to provide such services. and will request the service provider not to use your information for any other purposes.
3.3. Our business partners
We may transfer your personal information to business partners in banking, finance, credit cards, telecommunications, marketing, retail, e-commerce, Marketing Platforms such as Google, Facebook, and reward programs. programs and loyalty programs and data analytics, including vendor or service provider platforms with which we may jointly offer products or services. or where the seller or service provider has offered products or services to you. Information transmitted or shared in this way will be subject to the third party’s privacy policy. Not under this Privacy Policy
3.4. Various websites on social media
You can log in to our website and platform without filling out a form. In the case that you log in through the social media login system. You expressly consent to us accessing and storing public information contained in your social media accounts (such as Facebook, Google or Instagram) and other information that appears during the use of the media login system. We may also send your email to social media. To identify whether you are a member of the relevant social media or not. and to place advertisements that are appropriate to your preferences and relevant on your social media accounts. as appropriate
We also partner with other third parties that will enable you to access their services or participate in their promotional offers. For example: For some companies You can use your loyalty program number or log into your online system. To receive or subscribe to that company’s services. Additionally, you can link your social media accounts with your online service accounts. or log into your online service account from your social media account. When you subscribe to such services, we will share your personal information with the third party with whom you have subscribed. If you do not wish to share your personal information in this way. Please do not give your Loyalty program number or Reward program number to outside parties. And do not subscribe to promotional offers using your online services account. Also, do not connect your online service account to an account provided by a third party. Information transmitted or shared in this way is subject to the third party’s privacy policy. Not under this Privacy Policy
3.5. Third parties as required by law.
In some cases, we may be required to disclose or share your personal information to comply with the law. or regulatory compliance, including compliance with law enforcement agencies, courts, officials, government agencies, or other third parties where we believe it is necessary to comply with a legal obligation or legal regulation. or to protect our rights Rights of other people or for the safety of persons or to investigate, prevent, or deal with corruption problems. or security or safety
3.6 Various consultants
Consultants include lawyers. Technical experts and auditors who assist in conducting business, litigating or dealing with legal claims.
3.7 Various organizations
We may transfer your personal information to various organizations such as the Tourism Authority of Thailand, tourism in various countries.
3.8 Assignee of rights and/or duties
The transferee of rights and/or duties includes third parties in the event of organizational restructuring. merger Transfer of business whether in part or in whole, sale, purchase, joint investment, transfer of rights, transfer or disposal of business, assets or shares or similar transactions. whether in part or in whole The assignee of our rights and/or obligations will comply with this Privacy Policy in order to respect your personal information.
Transferring your personal information abroad
We may disclose or transfer your personal information to third parties. or service providers located abroad which the destination country may have or there may not be an equal level of protection for personal data. We will take steps and measures to ensure that the transfer of your personal data is safe and that the person receiving the data has a level of protection. Appropriate personal data protection or other cases as required by law. And we will ask for your consent to transfer your personal information abroad if necessary to comply with the law.
The period for which we keep your personal information
We will retain your personal information for as long as is reasonably necessary. To achieve the purposes for which we received the personal information. and to comply with legal and regulatory obligations. However, we may retain your personal data for longer if required by applicable law.
data security
The Company is aware of the importance of maintaining the security of your personal information. The Company therefore strives to protect your information by establishing appropriate measures to maintain the security of your personal information. and in accordance with the confidentiality of personal information to prevent loss, access, destruction, use, transformation, modification or disclosure without rights or unlawfully. The Company will examine the methods of collecting personal information. A space to store data and carry out processing practices. including physical security measures To be in accordance with the policies and guidelines for maintaining information technology security of the company.
Cookies and how to use cookies
When you visit our website We will automatically collect certain information from you through the use of cookies.
Cookies are small pieces of data or text that are issued to your computer when you visit a website. and is used to store or track information about your use of the website and is used in analyzing trends and managing the website. Track the movement of users using the website. or to remember user preferences. Some types of cookies are very necessary. Otherwise, the website may not function properly. and other types of cookies that allow us to improve your browsing experience Customize content according to your needs. and make your interaction with the website more convenient. This is because cookies will remember your username. (in a safe way) and remembers your language preferences
Most internet browsers allow you to decide whether or not to accept cookies. If you reject, delete, or block tracking cookies It may affect your user experience. And without cookies Your ability to use all or certain features or areas of the Website may be limited.
Third parties may also issue cookies through our website to deliver advertising relevant to your interests based on your browsing activity. These third parties may collect your browsing history or other information to understand how you access the website. and pages you visit after leaving our website. Information collected through these automated intermediaries may be related to personal information you have previously provided on our website. Review our cookie policy here.
Rights of the owner of personal data
Subject to the provisions of the law and exemptions from relevant laws. You may have rights as specified below.
1) Access: You may have the right to request access to or obtain a copy of the personal information we collect. Use or disclose information about you for your privacy and safety. We may ask you to verify your identity before providing the requested information.
2) Correction: You may have the right to request correction of personal information that we have collected. Use or disclose information about you to be accurate, current, complete and not cause misunderstandings.
3) Data portability: You may have the right to receive the personal data we hold about you in an organized and readable electronic format. and to send or transfer such information to another personal data controller, which must be (a) personal data that you have provided to us, and (b) in the case where we have received your consent to collect, use, or Disclosure or to perform a contract we have with you
4) Objection: You may have the right to object to collection. Use or disclose your personal information, such as objecting to direct marketing.
5) Request to suspend use: You may have the right to request suspension of the use of your personal information in some cases.
6) Withdrawal of consent: For the purposes for which you have given your consent for us to collect. Use or disclose your personal information You have the right to withdraw your consent at any time.
7) Deletion or destruction of information: You may have the right to request that we delete or destroy information. or make your personal information that we collect Use or disclose It is information that cannot identify the person who owns the information. unless Our retention of such information is for the purpose of complying with the law. or to establish legal claims, for the exercise or protection of legal claims.
8) Filing a complaint: You may have the right to file a complaint with the competent authority if you believe that the collection Our use or disclosure of personal information is unlawful or inconsistent with applicable data protection laws.
9) In the event that you do not consent to the use of personal information.
The Company is required to collect personal information according to law or to enter into a contract that the Company has with you. If you choose not to provide personal information The company may not be able to provide services to you.
In the event that you do not consent to the use of personal information In addition to the fact that the company uses personal information for contract performance and legal compliance. You may receive reduced benefits.
Contact us details
If you wish to exercise your rights regarding your personal data. or if you have any questions about your personal information under this privacy policy Please fill out the form here.
Contact us or our Personal Data Protection Officer at
Joe Caesar Transport Company Limited
Contact person: Admin department
Address: 184 Forum Tower Building, Ratchadaphisek Road, Huai Khwang Subdistrict, Huai Khwang District, Bangkok 10310
Telephone: 02-275-8845
Email: op.joseasatour@gmail.com